Last Updated: August 1, 2024

Welcome to www.asiatravels.com.au ("the Website"). At Asia Travels Pty Ltd ("Asia Travels"), we are committed to protecting your privacy and ensuring your personal information is secure. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services. By using our Website, you agree to the terms outlined in this policy.

1. About Asia Travels

With 15 years of service in the Australian travel market, Asia Travels Pty Ltd is an Australian proprietary company limited by shares, registered with ACN 136983107 and ABN 39136983107. Established on May 7, 2009, and active for GST since May 12, 2009, Asia Travels has demonstrated resilience and adaptability, particularly post-COVID. Our emphasis on personalized and safe travel experiences, technological innovation, advocacy for sustainable travel, and robust customer support has enabled us to navigate pandemic challenges and establish a strong presence in the travel industry.

2. Information We Collect

We may collect the following information:

• Personal Information: Name, email address, phone number, postal address, and other contact details.
• Account Information: Username, password, and preferences.
• Booking Information: Travel itineraries, accommodation details, and payment information.
• Technical Information: IP address, browser type, device information, and data collected through cookies.
• Transaction Information: Details from PayPal or other payment methods regarding transactions.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: Processing bookings and providing travel-related services.
• Communication: Sending confirmations, updates, and promotional offers.
• Website Customization: Tailoring the website to your preferences and interests.
• Internal Record Keeping: Maintaining records for administrative purposes.
• Improvement: Enhancing our products and services based on user feedback.

4. Data Security

At Asia Travels, we are committed to meticulously safeguarding your personal information. We have implemented suitable physical, electronic, and managerial procedures to ensure the highest level of confidentiality and security. However, please note that no method of transmission over the internet or electronic storage is entirely secure.

5. Cookies and Tracking Technologies

We use cookies to improve your experience on our Website. Cookies help us analyze web traffic and tailor the Website to your needs. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may limit your access to certain features of the Website.

6. Sharing Your Information

We may share your information with:

• Service Providers: Partners who assist in delivering our services.
• Legal Obligations: To comply with legal requirements or respond to lawful requests.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

7. Your Rights

You have the right to:

• Access and Update: Request access to your information and update it.
• Opt-Out: Unsubscribe from marketing communications.
• Delete: Request the deletion of your personal information, subject to legal obligations.

8. Changes to This Policy

We may update this Privacy Policy periodically. We encourage you to review this page regularly to stay informed about any changes. Your continued use of our Website after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Asia Travels
Email: info@asiatravels.com.au
Phone: +61 3 9880807
Address: 6, Johnson Street. Oakleigh.Vic-3166

Thank you for choosing Asia Travels. We value your trust and are dedicated to safeguarding your privacy.